Frequently Asked Questions
Have a question? We’ve put together a list of the most common questions we get asked to help you find quick and easy answers. Still curious? Our team is just a message away!
Frequently Asked Questions
How long is the UK Visa valid for?
The UK Electronic Travel Authorization is typically valid for up to 2 years or until your passport expires, whichever comes first. During this period, you can make multiple visits to the UK, with each stay limited to 6 months.
Can I work or study in the UK with an ETA?
The UK Visa allows you to attend short courses, business meetings, or conferences, but it does not permit you to work or undertake long-term study in the UK. For these purposes, you would need to apply for the appropriate work or study visa.
What if my UK Visa application is rejected?
If your application is rejected, you'll receive an email explaining the reasons. Depending on the circumstances, you may be able to reapply after addressing the issues identified in the rejection notification, or you might need to apply for a traditional visa instead.
Do children need their own UK Visa?
Yes, every traveler, regardless of age, needs their own UK Electronic Travel Authorization. This includes infants and children who are included in a parent's passport. Each individual must have their own application submitted.
How long does it take to process a UK Visa application?
Standard processing time for UK Visa applications is typically up to 3 business days from submission. However, processing times may vary depending on application volume and complexity. For urgent travel needs, we offer expedited processing services for an additional fee.
What should I do if my application is stuck in "Processing" status?
If your application has been in "Processing" status for more than 3 business days, please contact our customer support team. There may be a technical issue or your application might require additional review. Our team will investigate and provide you with an update.
Can I make changes to my application after submission?
Once an application is submitted, you cannot directly edit it through the system. If you need to make changes to your submitted application:
- For minor corrections (such as typos in non-critical fields), contact our customer support team immediately
- For major changes (such as passport information or travel dates), you may need to submit a new application
It's important to contact us as soon as possible if you notice any errors in your application.
What should I do if my application is rejected?
If your application is rejected, you'll receive an email explaining the reasons. Common reasons for rejection include:
- Incomplete or inaccurate information
- Issues with submitted documents (poor quality, incorrect format)
- Eligibility concerns
- Security or background check issues
Depending on the reason for rejection, you may be able to submit a new application with corrected information or might need to apply for a traditional visa instead. Our customer support team can provide guidance specific to your situation.
How will I know when my UK Visa is approved?
When your UK Visa application is approved, you'll receive an email notification with your authorization details. This email will include:
- Your UK Visa reference number
- Confirmation that your authorization is electronically linked to your passport
- The validity period of your UK Visa
- Important information about using your UK Visa
You don't need to print anything out, as your UK Visa is electronically linked to your passport and will be verified by border officials when you arrive in the UK.
We help you complete and submit your eVisa application accurately and quickly – with expert guidance every step of the way.
Ready to Start Your UK Visa Application?
Now that you know all the required documents, it's time to apply for your UK Electronic Travel Authorization.
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